Our used acoustic pianos are carefully inspected and brought to maximum playability before they are available for sale, and each purchase is backed by our legendary Five-Star Lifetime Trade-Up Policy. If you decide the used piano you purchased isn’t the right one for your needs, or if you choose to upgrade to a different new or used piano, you can trade it back to us. You’ll receive 100% full credit of the original purchase price so long as the next piano purchased is of an equal amount or higher.